Notice to Our Patients
Following our transition in March 2026 from primary care services to an episodic care model, we must now make the difficult decision to discontinue all patient care services.
We are deeply grateful for the opportunity to have served you and our community over the years.
Thank you for trusting us with your care.
We wish you and your families all the best.
Need Medical Care or an Appointment?
For continued medical care, prescriptions, or follow-up for an ongoing health concern,
please contact a new primary care provider of your choice
or you may contact The Carter Clinic at 919-848-0132.
If you are experiencing a medical emergency, call 911
or go to the nearest emergency department.
Requesting Your Medical Records
If you need a copy of your medical records or would like them sent to another healthcare provider, please follow one of the options below. Our office is no longer staffed in person, so walk-in requests cannot be accommodated.
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Option 1: Have Your New Provider Request Your Records
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Your new healthcare provider may fax a medical records request directly to us at fax# 919-556-6099. Please ask them to include your signed authorization, if required.
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Option 2: Submit a Records Request Authorization Form
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Please print and complete a Records Request form, sign it, and fax it back to fax# 919-556-6099.
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Option 3: Call Us for Referral Assistance
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You may call 919-556-1008 and leave a voicemail with your contact information, and the name of the healthcare provider or practice to which you would like to be referred. We will follow up regarding your request and the transfer of your records.
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Please Note: We are unable to accommodate in-person requests, mail records, or send medical records by email. These limitations are due to current staffing and resource constraints, as well as the lack of a secure, HIPAA-compliant method for emailing records.
Please allow time for your request to be processed.
Thank you for your patience and understanding as we work to assist with your medical records requests.
Our Continued Commitment to the Community
Although our medical practice is no longer seeing patients, our commitment to serving our community remains. We are exploring opportunities to provide future services that support underserved individuals and families, including assistance with healthcare referrals, resource navigation, and connections to community services.
As these opportunities develop, we hope to share more information about available resources and ways we may continue to support our community.
Thank you for your trust and support. We are grateful to have been part of your healthcare journey and wish you the very best.